1. Acceptance of Terms

Welcome to GovTow. These Terms of Use ("Terms") govern your access to and use of the GovTow website, mobile applications, and related services (collectively, the "Services").

By accessing or using the Services, you agree to be bound by these Terms. If you do not agree with these Terms, do not use the Services.

2. About GovTow

GovTow is a technology platform provided by UR International, Inc that facilitates towing management, vehicle impound tracking, dispatching, payment processing, reporting, and related services for government agencies, law enforcement organizations, towing companies, private property owners, and vehicle owners.

3. Eligibility

You must be at least 18 years old and legally authorized to use the Services.

If you use the Services on behalf of an organization, you represent that you are authorized to bind that organization to these Terms.

4. User Accounts

You are responsible for:

• Maintaining the confidentiality of your login credentials.
• All activities that occur under your account.
• Providing accurate and current information.
• Promptly notifying GovTow of any unauthorized use of your account.

GovTow may suspend or terminate accounts that violate these Terms or present a security risk.

5. Acceptable Use

You agree not to:

• Use the Services for unlawful purposes.
• Attempt to gain unauthorized access to systems or data.
• Interfere with the operation or security of the Services.
• Upload malicious software, viruses, or harmful code.
• Copy, modify, reverse engineer, or distribute the Services without authorization.
• Use the Services in a manner that violates applicable laws or regulations.

6. Information and Data

Users are responsible for the accuracy of data and information submitted through the Services.

GovTow may process, store, and display information submitted by authorized users for operational purposes. Use of personal information is governed by our Privacy Policy.

6A. Regulatory and Lien Holder Notifications

GovTow may provide tools and services that assist towing operators, government agencies, or authorized users in generating and delivering notifications to vehicle owners, lien holders, financial institutions, or other parties as required by applicable laws and regulations.

Users are responsible for ensuring the accuracy and completeness of vehicle, owner, and lien holder information submitted through the Services. GovTow does not guarantee the successful delivery, receipt, or legal sufficiency of any notification and is not responsible for delays, errors, or omissions caused by inaccurate information, third-party mail providers, government agencies, or factors outside its control.

7. Payments

Certain Services may require payment of fees.

By making a payment through GovTow, you authorize the applicable payment processor to process your transaction.

GovTow is not responsible for errors caused by financial institutions, payment networks, or third-party payment providers.

All fees are subject to applicable laws and published policies.

8. Third-Party Services

The Services may integrate with or provide links to third-party services, software, websites, or payment processors.

GovTow does not control and is not responsible for the content, security, availability, or practices of third-party services.

9. Intellectual Property

The Services, including software, trademarks, logos, designs, content, and documentation, are owned by UR International, Inc or its licensors and are protected by applicable intellectual property laws.

No ownership rights are transferred to users through the use of the Services.

10. Service Availability

GovTow strives to maintain service availability but does not guarantee uninterrupted or error-free operation.

Maintenance, upgrades, outages, network failures, cybersecurity incidents, and factors outside our control may impact access to the Services.

11. Disclaimer of Warranties

The Services are provided on an "AS IS" and "AS AVAILABLE" basis.

To the maximum extent permitted by law, GovTow disclaims all warranties, express or implied, including warranties of merchantability, fitness for a particular purpose, non-infringement, and uninterrupted availability.

12. Limitation of Liability

To the maximum extent permitted by law, GovTow, UR International, Inc, its officers, employees, partners, and suppliers shall not be liable for any indirect, incidental, special, consequential, or punitive damages arising from or related to the use of the Services.

In no event shall GovTow's total liability exceed the amount paid by the user for the applicable Services during the twelve (12) months preceding the event giving rise to the claim.

13. Indemnification

You agree to defend, indemnify, and hold harmless GovTow, UR International, Inc, and its affiliates from claims, damages, losses, liabilities, and expenses arising from:

• Your use of the Services;
• Your violation of these Terms; or
• Your violation of applicable laws or third-party rights.

14. Suspension and Termination

GovTow may suspend or terminate access to the Services at any time if:

• These Terms are violated;
• Security concerns arise;
• Required by law; or
• Necessary to protect GovTow, its customers, or the public.

15. Governing Law

These Terms shall be governed by the laws of the State of Texas, without regard to conflict of law principles.

Any legal action arising from these Terms shall be brought in the state or federal courts located in Texas.

16. Changes to These Terms

GovTow may modify these Terms from time to time.

Updated Terms will be posted on this page with a revised effective date. Continued use of the Services after changes become effective constitutes acceptance of the revised Terms.

17. Contact Information

GovTow / UR International, LLC
10701 Corporate Drive, Suite 377
Stafford, Texas 77477

Email: support@govtow.com
Website: https://www.govtow.com