Privacy Policy

GOVTOW

The Internet is an amazing tool. It has the power to change the way we live, and we're starting to see that potential today. With only a few mouse-clicks, you can follow the news, look up facts, buy goods and services, and communicate with others from around the world. It's important to GovTow to help our users retain their privacy when they take advantage of our Website and App.

We believe your business is no one else's. Your privacy is important to you and to us. So we'll protect the information you share with us. To protect your privacy, GovTow follows principles in accordance with worldwide practices for customer privacy and data protection.

  • Unlike many other Internet Websites and Apps, we won’t sell or give away your name, mail address, phone number, email address or any other information to anyone.
  • We’ll use state-of-the-art security measures to protect your information from unauthorized users.

NOTICE

We will ask you when we need information that personally identifies you (personal information) or allows us to contact you. Generally, this information is requested when you create a Registration ID on the site, when you provide information, including links to your website, about yourself, if you are a political candidate or advocate for an issue subject to a public vote, or when you download data/information, participate in a Survey/Questionnaire, post commentary, including posting links to other Websites, on GovTow.com, GovTow’s “Website” and “App”, request updates via email, join a limited-access premium site, or contract with us to advertise your Website or political ads. Your location information will be requested when you use the app if needed. This information will not be requested for DPD users who only access the system using Single Sign On (SSO).

We use your Personal Information for seven primary purposes:

  • To make the Website and/or App easier for you to use by not having to enter information more than once.
  • Location data to allow your company to receive location based dispatch and tow requests.
  • To help you quickly find information on candidates/issues and find services.
  • To provide the necessary information to contract with us to advertise your Website, issues, candidacy, or other services.
  • To help us create content most relevant to you.
  • To allow you to participate in Surveys, Questionnaires, and Posting Commentary.
  • To alert you to breaking information of interest to you,and other new services from us.

CONSENT

If you choose not to register or provide personal information, you can still use most of GovTow.com. DPD users using Single Sign On (SSO) should be able to access all functions required for their job function. But you will not be able to access or participate in areas that require registration.

If you do not want us to alert you to breaking news or about new information or services by email, you may select the option stating that you do not wish to receive any communication from GovTow.

GovTow occasionally allows other companies to offer our registered customers information about their products and services. If you do not want to receive these offers, you may select the option stating that you do not wish to receive marketing materials from third parties.

ACCESS

We will provide you with the means to ensure that your personal information is correct and current.

You may review and update this information at any time at the Visitor Center. There, you can:

  • View and edit personal information you have already given us.
  • Tell us whether you want us to send you any information, or whether you want third parties to send you their offers.
  • Sign up for breaking news or information on issues important to you.
  • Register. Once you register, you won't need to do it again. Wherever you go on govtow.com, your information stays with you.

SECURITY

GovTow has taken strong measures to protect the security of your personal information and to ensure that your choices for its intended use are honored. We take strong precautions to protect your data from loss, misuse, unauthorized access or disclosure, alteration, or destruction.

We guarantee your e-commerce transactions to be 100% safe and secure. When you place orders or access your personal account information, you're utilizing secure server software SSL, which encrypts your personal information before it's sent over the Internet. SSL is one of the safest encryption technologies available.

In addition, your transactions are guaranteed under the Fair Credit Billing Act. This Act states that your bank cannot hold you liable for more than $50.00 in fraudulent credit card charges. If your bank does hold you liable for $50.00 or less, we'll cover your liability provided the unauthorized, fraudulent use of your credit card resulted through no fault of your own and from transactions made with us over our secure server. In the event of unauthorized use of your credit card, you must notify your credit card provider in accordance with its reporting rules and procedures.

Your personal information is never shared outside the company without your permission, except under conditions explained above or in compliance with legal/judicial directives. Inside the company, data is stored in password-controlled servers with limited access. Your information may be stored and processed in the United States or any other country where GovTow, its subsidiaries, affiliates or agents are located.

You also have a significant role in protecting your information. No one can see or edit your personal information without knowing your user name and password, so do not share these with others.

NOTICE TO PARENTS

Parents or guardians: we want to help you guard your children's privacy. We encourage you to talk to your children about safe and responsible use of their Personal Information while using the Internet.

The GovTow site does not publish content that is targeted to children. Children under 13 and children under 18 who do not have their parent’s or guardian’s permission may not use this Website.

ENFORCEMENT

If for some reason you believe GovTow has not adhered to these principles, please notify us by email at support@govtow.com, and we will do our best to determine and correct the problem promptly. Be certain the words Privacy Policy are in the Subject line.

ELECTRONIC SERVICES REGISTRATION

When you acquire our services, we may ask you to register your purchase electronically. When you do, we merge your registration information with any information you've already left with us (we call that information your personal profile). If you haven't previously registered with us, we create a personal profile for you from your registration information. If you ever want to review or update that information, you can visit the Profile Center, click on Update Profile, and edit any of the Personal Information in your profile. If you haven't already created a Registration ID, we will ask you to do so. This ensures that only you can access your information.

CUSTOMER PROFILES

As mentioned above, every registered user has a unique personal profile. Each profile is assigned a unique personal identification number, which helps us ensure that only you can access your profile.

When you register, we create your profile, assign a personal identification number, then send this personal identification number back to your hard drive in the form of a cookie, which is a very small bit of code. This code is uniquely yours. It is your passport to seamless travel across this Website, allowing you to participate in Surveys and Questionnaires, post comments, receive breaking news and important information, and contract with us for services without having to fill out registration forms with information you've already provided. Even if you switch computers, you won't have to re-register – just use your Registration ID to identify yourself.

APP USAGE

Any location data collected in the background or the foreground is used for the core purpose of dispatching tow requests based on location. This location data may also be used for verification/quality assurance needs related to the core purpose of serving location based tow requests. Location data will not be used for any other purposes.

When you use the app, we use your information and location data to send out or send you dispatch or tow requests if appropriate.

Any location data collected in the background or the foreground is used for the core purpose of dispatching tow requests based on location. This location data may also be used for verification/quality assurance needs related to the core purpose of serving location based tow requests. Location data will not be used for any other purposes.

When you use the app, we use your information and location data to send out or send you dispatch or tow requests if appropriate.

WHAT WE DO WITH THE INFORMATION YOU SHARE

When you join us, you provide us with your contact information, including name and email address. We use this information to send you updates about your services received, questionnaires to measure your satisfaction with our service and information important to you. When you contract with us, we ask for your credit card number and billing address. We use this information only to bill you for the service(s) you order at that time. For your convenience, we do save billing information in case you want to contract with us again, but we don't use this information again without your permission.

When you use the app, we use your information and location data to send you dispatch or tow requests if appropriate.

We occasionally hire other companies to provide limited services on our behalf, regarding the services we provide. We will only provide those companies the information they need to deliver the service, and they are prohibited from using that information for any other purpose.

GovTow will disclose your personal information, without notice, only if required to do so by law or in the good faith belief that such action is necessary to: (a) conform to the edicts of the law or comply with legal process served on GovTow or the site; (b) protect and defend the rights or property of GovTow, its Apps and its Website, and, (c) act in urgent circumstances to protect the personal safety of users of GovTow, its Apps, its Website, or the public.